Privacy Policy: How neospin.mobi Handles Your Data

What personal data neospin.mobi collects, why, how long we keep it, who it is shared with, and the rights you have over it under Australian and EU law.

1. Who We Are

neospin.mobi is an independent casino review platform run out of Sydney, Australia. We are not a casino. No gambling service operates here, no deposit or withdrawal passes through us, and no player account is held on this site. As an informational publisher, our data footprint is deliberately small, and our privacy obligations flow from that limited role. Who we are and how we review is set out on the about page.

Neospin Casino, the operator we review, is a wholly separate company run by a third party under a Curaçao licence. How it handles data is governed by its own policy on its own site, entirely outside our reach.

2. What Personal Data We Collect

2.1 Information you give us directly

When you write to us by email, we collect:

2.2 Information we collect automatically

Open any page here and our hosting and analytics tools log a few things on their own:

Nothing collected automatically reveals your real name, home address, phone number, financial details or government ID. The only such data we ever hold is what you choose to put in an email.

3. Why We Collect It

Purpose Data used Legal basis (where GDPR applies)
Responding to your enquiryContact form data, emailLegitimate interest / consent
Site analytics (aggregate traffic trends)Anonymised IP, pages viewed, device typeLegitimate interest
Affiliate attribution (tracking referrals)Click identifier passed to operatorLegitimate interest
Security and abuse preventionIP address, user-agent, request patternsLegitimate interest
Compliance with legal obligationsServer logsLegal obligation

We do not build advertising profiles from your data, we run no remarketing, and personal data is never sold, rented or passed to a third party for their own use.

4. Third Parties Who Process Data on Our Behalf

A small set of processors keeps the site running, and each is bound by its own privacy policy for the precise task it performs on our behalf.

Where those processors move data across borders, we rely on the standard contractual clauses and adequacy mechanisms they maintain.

5. How Long We Keep Data

Category Retention period
Contact-form submissions and email correspondence12 months after last interaction, unless longer is needed to resolve an ongoing matter
Server access logs (full IP)90 days
Aggregated analytics (GA4, no PII)Up to 26 months per GA4 default retention
Affiliate click eventsPer the affiliate network's policy, typically up to 24 months
Editorial records required by correction policyRetained as long as the corresponding article is live, for audit of the correction log

When a retention window closes, the data is erased or anonymised, while backups run on a tighter cycle and age out automatically.

6. Your Rights

6.1 Under Australian law (Privacy Act 1988, APPs)

As an Australian resident, your rights include:

6.2 Under EU/UK law (GDPR / UK GDPR), where applicable

If you live in the EU or UK, you also have rights to portability, to restrict or object to processing, and to lodge a complaint with your local supervisory authority.

6.3 How to exercise your rights

Email info with "Privacy" in the subject line. We respond inside 30 days and verify who you are before handing over any personal data. The full procedure is laid out on the contact page.

Exercising your rights is free. Only where a request is clearly baseless or excessive, for instance the same data demanded again and again, might we charge a reasonable fee or decline, and we would explain why.

7. Cookies and Tracking

We use cookies and related technologies for analytics, security and the basic running of the site. The cookie policy page lists every one, with its purpose, lifespan and the steps to manage it in your browser, and any non-essential cookie can be blocked or cleared from your browser settings whenever you like.

8. International Transfers

Our principal processors, Cloudflare and Google Analytics, run infrastructure worldwide, so personal data may be moved to or reached from countries outside Australia.

If the law gives you grounds to object to a cross-border transfer, write to the privacy address above and we will walk you through the options available.

9. Security

Pages are delivered over TLS 1.2 or higher with current cipher suites, and the hosting back end is protected by two-factor authentication. Access to contact-form and email data is restricted to whatever is needed to reply.

No online system is ever completely secure. If a breach reaches your personal information, we will notify the people affected and the OAIC under the Notifiable Data Breaches scheme.

10. Minors

This site, the review and every casino it discusses are for adults of 18 or over. We do not knowingly collect personal information from anyone younger. If you are a parent or guardian who thinks your child has sent us information, email info and we will delete it. Our broader position on minors and gambling sits on the responsible gambling page.

11. Changes to This Policy

We revise this policy any time our practices shift, whether a processor is added or dropped, a retention period changes, or a new rule has to be reflected, and the "last updated" date at the top moves with it.

The version on this page is the current and authoritative statement of how we handle data. Earlier versions are available on request through the contact page. Use of the site is also governed by our terms and conditions.

Responsible gambling: 18+ Gambling can be addictive. If play stops being fun, stop. Free confidential help for Australian residents is available from Gambling Help Online (1800 858 858) and BetStop (national self-exclusion register).